Refund policy

Something wrong with your order?

If a can arrives damaged, leaking or isn't what you ordered, send a photo and your order number to hello@stifftea.com within 7 days of delivery. We'll send a replacement or give you a refund, whichever you'd prefer.

Changed your mind?

You can cancel within 14 days of delivery if the cans are unopened and in their original packaging. Email hello@stifftea.com with your order number and we'll tell you where to send them. Return postage is paid by you. We'll refund you within 14 days of getting the cans back.

We can't take back cans once they've been opened.

How refunds work

Refunds go back to the card or account you paid with. Your bank may take a few days to show it. If you used a discount code, we refund what you actually paid.

Gift cards

Gift cards can't be refunded.

Any questions, email hello@stifftea.com.