Terms of service

Who we are

stifftea.com is run by Stiff Tea Brewing Company Ltd. Company number 15467910, registered address 71-75 Shelton Street, Covent Garden, London WC2H 9JQ. Email hello@stifftea.com.

Over-18s only

Stiff Tea is an alcoholic drink. You must be 18 or over to buy from us, and by ordering you confirm you are. We use age-verified delivery, so someone 18 or over needs to be there to take it.

Your order

When you order, we email to confirm we've got it. The contract between us starts when we send your order out. If we can't fill your order, for example if something's sold out, we'll tell you and refund you in full.

Prices and payment

Prices are in pounds and include VAT. Delivery is £3.49, or free on orders of £34 and over, and is shown at checkout before you pay.

Discount codes

Each code can be used once per customer. Codes can't be swapped for cash. Each code says whether it can be used with other discounts.

Subscriptions

Pick a brew, a size and how often: every 4, 6 or 8 weeks. You save 10% on every order. Your subscription renews automatically at the price shown when you signed up, and we take payment each time it renews. We'll email you before each order. You can skip, pause, change or cancel any time, from your account or by emailing hello@stifftea.com, and cancelling stops future orders straight away. Discount codes can't be used on subscriptions.

Stiff Tea Mates Rates

You earn points on what you spend and for a few other things, like signing up or your birthday. Points can be swapped for money off or free delivery. Points have no cash value and can't be transferred. We may change or end the programme, and we'll tell you first. Rewards and referrals are for over-18s only.

Delivery

We deliver to the UK only. Our shipping policy has the details.

Refunds and returns

See our refund policy. None of this affects your legal rights.

Using the site

Everything on stifftea.com, including the name, logo, words and photos, belongs to Stiff Tea Brewing Company. Please don't copy it without asking.

The law

These terms are governed by the law of England and Wales.

Changes

We may update these terms. The version on this page when you order is the one that applies.